PlayServ Terms of Service
Company: PlayServ Ltd, incorporated under the laws of the United Kingdom, with its registered office at Dept 6218a, 196 High Road, Wood Green, London, United Kingdom, N22 8HH, registration number 10645902 ("PlayServ", "we", "us", or "our").
Website: https://playserv.io
Contact: contact@playserv.io
These Terms govern your access to and use of PlayServ's developer platform, web console, APIs, and PlayServ Packages (collectively, the "Services").
By creating an account, integrating the SDK, or otherwise using the Services, you agree to these Terms on behalf of yourself or your company ("Customer", "you").
If you do not agree, do not use the Services.
1. Services
PlayServ provides backend and SDK tools enabling developers to add real-time multiplayer features to games.
Your selected plan, usage limits, and fees are described in any online order (each an "Order").
Free or trial access may be limited, may change without notice, and is provided as is.
2. Accounts & Eligibility
- You must be 18 or older and act for a business.
- You are responsible for the accuracy of registration data and for maintaining the confidentiality of your credentials.
- You remain liable for all actions taken through your account, including by employees or contractors you authorise.
3. Acceptable Use
You will not (and will not help others to):
- disrupt, overload, or interfere with the Services or security features;
- reverse-engineer or attempt to access source code (unless required by law);
- upload unlawful, infringing, or malicious content;
- use the Services for unsafe or illegal purposes.
We may suspend or terminate access if necessary to protect the Services, users, or compliance with law.
4. Intellectual Property & Licences
All intellectual-property rights in the Services, PlayServ Packages, and documentation belong to PlayServ Ltd or its licensors.
Subject to these Terms and any applicable Order, we grant you a non-exclusive, non-transferable, revocable licence to:
- install and use the PlayServ Packages via Unity Package Manager (UPM); and
- access and use the associated APIs and Services,
solely to develop and operate applications that interact with the PlayServ platform.
You may not redistribute or resell the PlayServ Packages or any modified versions, except within your own projects.
You grant us a royalty-free right to use feedback you voluntarily provide.
No separate EULA applies.
5. Data & Privacy
PlayServ acts as:
- Data Controller for customer account and billing data; and
- Data Processor for any player or end-user data handled through your games.
Processing is governed by our Privacy Policy.
6. Fees & Payment
Fees and usage limits are shown on the Pricing Page.
You authorise charges to your chosen payment method per your plan's billing cycle.
Except where required by law, fees are non-refundable.
Prices exclude taxes; you are responsible for applicable VAT or other duties.
7. Confidentiality
Each party must protect the other's non-public information with reasonable care and use it only to perform under these Terms.
This obligation survives termination.
8. Disclaimers & Warranties
We warrant paid Services will materially conform to our documentation.
Your exclusive remedy for breach is re-performance or, if not cured, a pro-rated credit or refund.
All other aspects — including trials, beta features, and free plans — are provided "as is" without implied warranties of merchantability, fitness, or non-infringement.
9. Liability
- Cap. Except for excluded claims, each party's total liability is limited to the fees paid or payable by you for the Services in the 12 months before the event.
- Excluded claims: IP indemnity (Section 10), your payment obligations, breaches of confidentiality, or liability that cannot be limited by law.
- No indirect loss: Neither party is liable for lost profits, revenue, data, or any indirect or consequential loss.
10. Indemnities
- By PlayServ: We will defend and indemnify you against third-party claims that our Service, as provided, infringes intellectual property rights, provided you promptly notify us and co-operate. We may modify, replace, or terminate the affected Service with a pro-rated refund.
- By You: You will defend and indemnify us from claims arising from your content, your products using the Services, or your breach of law or these Terms.
11. Termination
We reserve the right to terminate or suspend your account and access to our Service at any time for any reason, including but not limited to breach of these Terms.
12. Changes to the Services or Terms
We may update the Services or these Terms to reflect improvements or legal requirements.
Updated Terms will be posted with a new Effective Date and take effect after 30 days unless required sooner by law.
Continued use constitutes acceptance.
13. Governing Law & Venue
These Terms (and any non-contractual obligations arising out of them) are governed by the laws of England and Wales.
The parties submit to the exclusive jurisdiction of the courts of England and Wales (London).
Conflict-of-laws rules do not apply.
14. Miscellaneous
- You may assign these Terms only to an Affiliate or in a merger/acquisition with written notice; PlayServ may assign freely.
- Neither party is liable for delays due to events beyond reasonable control (force majeure).
- If any part is unenforceable, the rest remains in effect.
- These Terms, together with the Privacy Policy, DPA, and any Order, form the entire agreement between the parties.