Privacy Policy
This Privacy Policy explains how PlayServ Ltd ("PlayServ," "we," "us," "our") incorporated under the laws of the United Kingdom, with its registered office at Dept 6218a, 196 High Road, Wood Green, London, United Kingdom, N22 8HH, registration number 10645902 collects, uses, stores, and protects your personal information when you access or use our services (the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
For any privacy-related questions, contact contact@playserv.io.
1. Data we collect
We may collect and process the following categories of personal data:
- Account data: name, email, organization, login provider.
- Billing data: company name, address, VAT/tax ID, payment details.
- Service data: technical logs and usage information necessary to operate and secure the Services.
- Communications: messages or support requests you send us.
We do not intentionally collect data from children or consumers.
2. How we use data
We process personal data to:
- Provide and operate our Services (contract performance)
- Manage billing and account administration (contract/legal obligation)
- Communicate with you about the Services (legitimate interest)
- Comply with legal and tax requirements (legal obligation)
We do not sell or rent personal data, and we do not use it for unrelated marketing.
3. Sharing and transfers
We share data only with trusted service providers acting on our behalf.
If data is transferred outside the UK or EEA, we use the UK IDTA or EU Standard Contractual Clauses (SCCs) to ensure adequate protection.
4. Retention
We retain personal information only as long as necessary to fulfill the purposes outlined, then securely delete or anonymize it.
End-user data processed on your behalf is deleted or returned in accordance with the DPA.
5. Your rights
Under GDPR, you have rights including access, correction, deletion, restriction, portability, objection, and the right to lodge a complaint.
For California residents, we confirm that PlayServ does not sell personal information as defined by CCPA/CPRA.
6. Updates to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available at this page, with a revised Effective Date.
Material changes will be notified by email or within the Service.